FAQs

Returns for Refunds & Exchanges

To be eligible for a refund or exchange, you must meet the following conditions:

  • Return the product within thirty (30) days from the delivery date in original condition and packaging
  • Include a copy of the original receipt with your return
  • Use a Vernly pre-paid return label. Contact us and we will email you one.
  • If the product has a Vernly serial number, it must match the one on the original order.

Gifts:

  • Gifts may be exchanged for an item of equal value.
  • Please contact us and we will email you a pre-paid return label.

For any further information, please contact us.